Training & Development

Keeping our team well trained

The plumbing industry is constantly evolving, so it’s important our company and our team are on top of the latest industry developments and technologies.

Our priority is your professional development and career progression

We put a high priority on upskilling because we know that team members who are continually learning and developing new skills are happier and more engaged in their roles.

To us, our employees are our biggest asset and they ensure we’re able to consistently deliver the high-quality services we’ve built our reputation on.

That’s why we make a commitment to integrate professional training and development programs into all aspects of our operation. We also regularly coordinate with suppliers and manufacturers so they can provide product training to our team.

Some of the courses and training seminars we have and continue to invest in include:

  •     Rheem & Rinnai product advanced servicing training
  •     Zip unit trouble shooting & servicing training
  •     Zurn Flushometer training
  •     Ridgid CCTV camera & locater training
  •     Aquatherm product training 
  •     Grunfos pump servicing training

Performance Reviews

You can expect performance reviews on a regular basis working as part of the Reliable team.

We do this as we believe feedback is critical to an individual’s development. When you know what you’re doing well, you feel satisfied in your achievements. When you know where you can improve, you have a clear understanding of how you can be better.

These reviews are delivered by a senior team member and include input from those who work alongside you day-to-day.

You’ll also receive ongoing ad-hoc feedback as we find that reiterating performance expectations and congratulating achievements gives our team more clarity on their role requirements.

Career Progression

Being a medium-sized organisation, we’re big enough that there is room to grow, yet not too big that career bottlenecks and bureaucracy prevent career advancement.

If you’re energetic, hard-working and possess the right attitude, we’ll help guide you forward on your career path.

We have many avenues in which you can learn, grow and develop your career and include technical specialisation, people management, company administration and project management.  


We’ve always welcomed apprenticeships. With our outstanding reputation and training regime, we’re able to attract the best apprentices that with our guidance, become great plumbers.

We invest and believe in our apprentices as our future leaders in the industry. In fact, some of our senior team did their apprenticeships with us and worked their way up through various roles within our company.